Mails being very important for all personal and professional communication, so the mails need to be saved properly. When it comes to email services the users need to have access of all the features of the email services. Bigpond is one of the most popular email services of Australia.
Bigpond (now known as Telstra) is an Australian Internet service provider. It was founded in the year 1996 and has been the largest Internet service provider in Australia till date. Along with the Broadband services, Bigpond also provide email services and landline phones. Email being a vital business communication medium these days, so the Bigpond email services are required widely.
Bigpond email login services do come across many bugs and errors while logging into the account. These errors could be like TCP/IP issue, login issue, firewall issue, missing mail issue, browser issue, etc. For forgot password and username issue, the user can retrieve the username and password by using the password retrieval process and get the new password generated. After this, the user can login using their new login credentials. The other issue is for TCP/IP connection. So, the user needs to check with the running internet connection which is the primary requirement for successful login into the Bigpond email account. The TCP/IP connection is of two type’s i.e Wired and Wireless.
For wired connection, the user needs to check the router as well as the connected wire. And for the wireless connection the user needs to check the router is working correctly or not. The user also needs to check firewalls of the system too for error free usage of Bigpond email services. And the last browser issue could be resolved by clearing the browsing history along with the cookies and the cache which will lead to the error free login of Bigpond email support account.
For finding missing mails and deleted mails, the user can follow the below mentioned steps :-
- If any user is facing problem in finding mails, then they need to check spam and junk folder of their Bigpond webmail email login. Bigpond email server sometimes mark spam some of the email service providers and that’s why if some mail directly goes to the spam or junk folder of the webmail. The suspicious email service providers’ mail directly goes to the spam or junk folder. This also helps the users in accessing the missing mails from junk folder and spam folder.
- Another missing mail issue could be mails being mistakenly deleted. Sometimes, the mail gets deleted mistakenly by the user. Such mails can be retrieved by searching those mails in the trash folder. The trash folder of the Bigpond email accounts holds the deleted mails for seven days. So, the user can retrieve that mail from the trash folder within seven days. After seven days, the user cannot retrieve the mail as the mails in the trash folder automatically get deleted after seven days.